YEWANDE OLUFUNKE AFUWAPE

Researched and curated credible local and international news stories, contributing to the daily production of radio broadcasts.

Monitored current events and trending topics across online platforms, providing timely insights to the news team.

Developed robust communication, research, and attention-to-detail skills within a high-pressure media environment.

Achieved 100% accuracy in financial and inventory records through meticulous management of high-volume reconciliations and detailed documentation processes.

Reduced reporting discrepancies by implementing structured control measures and improving documentation workflows across inventory and finance records.

Prepared and reviewed comprehensive financial and inventory reports, ensuring timely submission and strict compliance with internal reporting standards.

Improved departmental efficiency by 70% through implementing effective record management and structured database organization initiatives.

Maintained and updated critical company records, reports, and internal documentation systems, ensuring data accuracy and accessibility for operational use.

Resolved customer inquiries and complaints efficiently, contributing to an 85% improvement in customer satisfaction rates.

Processed high-volume ticket bookings and payment transactions with consistent accuracy, maintaining detailed and compliant customer records.

Managed flight reschedules and cancellations efficiently, ensuring timely communication with customers and proper documentation of all changes.

Responded to customer inquiries regarding travel schedules, pricing, and policies with professionalism and high attention to detail, enhancing service delivery.